What We Collect and Why It Matters
fc33 collects the information you provide when you create an account — your name, email address, mobile number, and the payment method you use, whether that is Touch 'n Go eWallet, Boost, or GrabPay. We also gather transactional data each time a deposit or withdrawal is
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processed, so we can verify the movement of funds and keep your account wallet accurate. Device data — your browser type, operating system, and session timestamps — is recorded automatically to help us detect unusual login activity and protect your account from unauthorised access. We do
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not sell your personal data to third parties. Data shared with payment processors is limited strictly to what those processors need to complete your transaction. Where we use third-party analytics tools, the data passed is aggregated and does not identify you individually. Your use of fc33
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is subject to local law, and access is available only where local law permits. If you are in Kota Bharu or anywhere else in Malaysia and have questions about how your data is handled, you can reach our support team directly through the contact paths listed
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below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.